Returns & Exchanges

At Mixed Emotion, we believe your style should reflect your mood, which is why we offer a 30-day window for returns and exchanges on all unworn items. Whether it was a change of heart or a fit that didn't feel right, we are here to make the process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.